Easily scheduled, good service consistently.
Car in for oil change, recall of door part and check up. All done earlier than expected and no cost.
Although I did not buy a car and was just looking for some information, I had a young man named Kyle Stewart greet me at the Hyundai dealership. He was very professional and in no way pressuring me to purchase a Hyundai vehicle today. Due to his professional manners I know for a fact I will be going back to Kyle, and only Kyle, to purchase my next Hyundai. A huge "thank you" to Kyle for taking your time to show me the different options I have. :-)
After an absolutely disastrous insurance experience following an accident, Ben and Isaiah at Vancouver Auto Group's body shop were incredibly helpful and constantly kept me in the loop about the status of my vehicle's repairs. They were knowledgeable, patient, and understanding throughout the experience. Very glad I chose this shop!!
Traded in my annoying 2014 Fiesta for a beautiful 2015 Ford Fusion! I've worked with Brian Meyer, Sales Rep, on both cars; he is great to work with. No push, no pitch. Also Jason, the floor manager, worked really hard to get me a good deal, and I ended up with a great car at a great price. I am so glad to be back in a Fusion again. I anticipate driving this car for many more years. I will not buy a car anywhere else.
Traded my 2011 Toyota in for a 2012 ram. Everything felt fine on the truck, it was raining out so I couldn't look at everything. 44k miles you figure everything should be fine from a big dealership. I drove off the lot and a day later noticed the breaks where sweeky. Come to find out the breaks needed replaced front and back. After further inspection of the new vehicle I noticed a gash in the rear tire, fog light out, and the rear cab light is out. I checked the oil and it looks quite dirty, you would think a place like this would run over all these things.. To top it off, 5 days after the purchase they called me saying I owed $270 on the payoff on the Tacoma I traded in. I brought up all the issues I had found to the manager of the store and he was quick to send me on my way after I had made the payment. I highly recommend staying away from this place. I will never do business here again.
Car wash done prior to pick up was a bonus.
Vancouver Auto Group is a US Car Dealer based in Vancouver, Oregon. Vancouver Auto Group is located at 6801 NE 40th St, Vancouver, WA 98661, USA.
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