No...its tbe "kids" that work there. it seems like they have emotionless robot people working there.
I went in the store on Monday in the afternoon to purchase some painting supplies. The young gal at the register with black hair named Marcella I believe, was not only helpful at giving me advice but she was cheerful and easy to talk to. It is nice to see someone enjoying their job and with a positive attitude.
I have visited the Salmon Creek Ace Hardware several times since it opened and found the staff to be extremely helpful and knowledgeable not to mention it carried everything I needed for my backyard project as well as a few interior issues I have had to deal with. So much better then the huge stores that you walk around forever and then walk out with nothing! I will be back for sure!
Garden shop has all kinds of sale sign, both plants and pottery, but it was locked up. I went around to tore and ask and was very rudely answered that yes it was closed and no they won't open it. I ask about the pottery, they said everything was outside the store, well there were a few plants , but nothing like the Garden shop in back. It really didn't make sense, but I will never go back. Very rude, with an I don't care attitude
I shopped here because it was close to home but each time I go in there I keep hoping it will be my last. The owner is rude and has zero clue what customer service means. His kids or relatives look sad and uninterested in any form of pleasantries or general human contact....BUT I just found out that Parkrose hardware just opened a large location in hazel dell one exit south of this place off I-5....my prayers have been answered as I will NEVER set foot in this Ace Hardware again. Parkrose has much better selection and it won't be much trouble to get to. Best of luck Ace....I'm free
Ace Hardware is a US Hardware Store based in Vancouver, Oregon. Ace Hardware is located at 13009 NE Hwy 99 #109, Vancouver, WA 98686, USA.
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