I walked towards the back room and stood there thinking maybe she was ready to come out in a minute and he looked at me weird while he was getting ready to cut somebody's hair and so I asked him again is she actually here and he said no. The whole time during this conversation he was sounding more and more irritated that I was even trying to talk to him.....
I showed up at 9:53 a.m. and asked if my stylist was there today and he said yes so I took that as she was there just in the back maybe.....
The lady that was working on my hair was very angry because she was "wasting" her time on a perm while the other ladies was getting more tips from more costumers, she was looking to the entrace and showing her upset when her partners was attended to others costumers and getting tips form them, she didn't try to hide her upset to me anytime, in fact, she didn't lose any chance to let me clear that. Also, she was very rude, 'till I talked with another person about her bad attitude, but she only stopped to be aggressive when working on my hair, no kindness or friendly. (I was considering a generous tip considering the time needed on my perm).
I paid $150 for a ONE day perm. Next day the mostly of my hair was straigh as is but with a terrinle look, just a little curly in some parts and straigh from the middle to the ends.
It was and still is a really nightmare.
I PAID $150 FOR A ONE DAY PERM.
The worst experience on my life.
Definitely NO RECOMMENDABLE!!!
Any other day of the week if I was to come here I would have gotten the best service just like I have for over 13 years BUT the main guy that opened the store this morning wasn't nice and seemed like he was very irritated to even have to be at work at all.....
Be prepared to be amazed. Absolutely love this place. Friendly and talented stylists that take their time to get it right. You never feel rushed. Been coming here for several years and they are so consistent; great job every time. Perfect hair cuts time after time. Just let them know what you want or bring in a pic of your favorite style, and they'll bring it to life. Seriously, they're able to do it all. This is an awesome place for the entire family. Even my boys look forward to hair cuts now.
Very friendly, walked in and was immidiatly able to get my trim! Did an EXCELLENT job, and didn't take very long at at. Thank You! I will be back again for sure.
Everyone should go straight to Kim she is the best and will treat you wonderfully
KIM THE STYLIST IS THE BEST EVER
I asked him if she would be there shortly and he said yes so I asked him would she be there at 10 and he said yes so I stood right outside the store doors and when she got there he did not let her know and she ended up having somebody else sit down to cut their hair...
Nasty job. Terrible costumer service. Expensive and my hair now looks terrible by the poor quality of the products used on, it just looks a little curly when is wet but when becomes dry it looks worst than ever.
HORRIBLE CUSTOMER SERVICE SKILLS BY MANAGER
if it was not for her I would not have gave three stars at all for my experience today
No one should have to get a haircut and have their stylist have to go through that with their client knowing that client is one that will tip her but I was very irritated by him and you could tell she was afraid I would not tip her
I avoided to wash my hair for the next 2 days as she said and the perm lotion that she left on my neck hurt my skin, also she misplaced some rods and they broke a lot of my hair. I was really scared when I had to brush it.
Once I finally got the chance to get my haircut he did not have a client in front of him so instead he sits at his front desk listening to videos on his phone very loudly and you could tell that even my stylist was irritated by it.....
Went there hoping they would do a better job then regis. And i was sooo happy i walked in there. They really know how to cut hair and she did such a great job getting it even and cutting me bangs just right. Will defiantly be going back!
Image Beauty Salon is a US Beauty Salon based in Vancouver, Oregon. Image Beauty Salon is located at 8700 NE Vancouver Mall Dr, Vancouver, WA 98662, USA.
Please contact with Image Beauty Salon using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Image Beauty Salon opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Beauty Salon in Vancouver